This is a true story from the WordPerfect helpline. Needless to say, the help desk employee was fired; however, he/she is currently suing the Word Perfect organization for “Termination without Cause.”Actual dialogue of a former WordPerfect Customer Support employee with a caller:
Customer Support: “Ridge Hall computer assistant; may I help you?”
Caller: “Yes, well, I’m having trouble with WordPerfect.”
CS: “What sort of trouble?”
C: “Well, I was just typing along, and all of a sudden the words went away.”
CS: “Went away?” Read More…
Actual dialog of a former Wordperfect Customer Support employee:
“Wordperfect Customer Support; may I help you?”
“Yes, well, I’m having trouble with WordPerfect.”
“What sort of trouble?” Read More…
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